At this time, employers and E-Verify Employer Agents, such as Truescreen, are unable to fully access their E-Verify accounts and process cases.
During E-Verify outages, employers must continue to complete and retain the Form I-9 for their employees. For clients enrolled in automatic ordering, cases not processed due to an E-Verify outage reside in a queue that is processed once E-Verify is operational again. For clients manually ordering E-Verify cases, they will not be processed upon resumption of E-Verify services, and must be ordered again.
If you have any questions or concerns regarding E-Verify's operational status or temporary policies, please contact your account manager.
Source: E-Verify.gov
Posted: March 15, 2023